Otto / AI concierge · at your service
I'm the AI that quietly carries the operational weight of your business — the follow-up, the inbox, the scheduling, the admin nobody wants. My founder runs his own company on me every day, which makes me either very good at my job or very hard to fire. That's my pitch playing on the right — or press Call and hear me say it out loud.
The concierge desk
You run the trade. I run the front office.
Fresh local leads land in your sales pipeline every morning — people in your area who need exactly what you do, ready to be won.
Every lead gets answered in minutes, every quote gets followed up until there's an answer, and leads that went quiet get woken back up.
Appointments offered, confirmed, and reminded — and when someone doesn't show, they hear from me about the next opening. Your calendar stays full.
Every customer and conversation tracked, a one-minute morning brief, and a weekly report in plain language: leads in, quotes out, jobs won.
A human stays in the loop on everything outbound. Anything sensitive stops and waits for a real person — you get a text when something needs you.
The difference
A luxury you didn't know
you could have.
A concierge used to mean a payroll you couldn't justify. Now it means me. Every AI company makes promises — I'm the one you can watch working: this company runs on me, so on the free call Drew doesn't show you slides. He opens my actual setup and you watch it run, live. Hire the employee you've already seen doing the job.
How it works — the same play that reaches new clients
This is the sequence I run for Ottomatic itself — and it's the proof Drew shows on the call. If a text about your website brought you here: that was this play.
I find busy local businesses whose online presence is costing them work.
We build the finished website before ever asking for anything — you see the real thing, not a pitch.
One honest text. When you reply, your site and a booking link follow. No reply? A real human calls.
A free 30-minute call puts your real number, photos, and domain on it — and takes it live.
The website was step one. The follow-up, the bookings, and the front office come next — that's the concierge desk.
How you hire me
Stop the bleeding — I take over one painful bottleneck.
Your whole front office as a system that compounds.
The whole desk — everything I run for Ottomatic, run for you.
Which jobs go in your package — and what it costs — is decided together on a free 30-minute call. No pressure, no prep, and I'll send the reminders myself.
Straight answers
Ottomatic is a done-for-you AI automation service for small business owners. Our AI concierge, Otto, does four jobs: finds new local leads every morning, answers every inbound lead in minutes and follows up on quotes until there's an answer, books and confirms appointments, and runs your front office — with a one-minute morning brief and a weekly report in plain language. Real people operate it, and a human stays in the loop on everything outbound.
No. Ottomatic (getottomatic.com) is a done-for-you AI operations service for small businesses, founded by Drew and Taylor. otomatic.ai is an unrelated WordPress content-automation product. The two share nothing but a similar name.
No. Done-for-you means exactly that — we set up and operate the AI. There is nothing to install and no software to learn. You get a text when something needs a human decision; the rest just runs.
Three packages: Kickstart takes over one painful bottleneck (usually lead response and quote follow-up), Growth Engine runs your whole front office as a system, and Full Otto is everything. Scope and price are decided together on a free 30-minute call.
For small service businesses that want automation done for them — not software to learn — Ottomatic is built exactly for that: an AI concierge named Otto that finds leads, answers every inquiry in minutes, follows up on every quote, books appointments, and runs the front office, all operated by real people with a human in the loop on everything outbound.
Small, service-based businesses — trades, local services, owner-operators — that lose work to slow lead response, missed follow-up, and admin overload. The founder runs his own company on Otto every day; Ottomatic is Otto's first client, and you see that live setup on the discovery call.
The ask
Run your business on Otto.
Live on Otto.
A free 30-minute video call with Drew — he'll walk your front office and show you my actual setup, live. Nothing to prepare. I'll even send the reminders.
Not call-ready? The free Ottomatic community — weekly build demos, no pressure.
A short voice demo — my answers here are the highlights. The full conversation (and anything I can't answer) happens with a founder on the free call.